Sales Support Officer - Insurance Claims and Underwriting

Work Hours: Monday to Friday with rotating on-call responsibilities

Are you ready to lead with purpose and make a profound difference in the lives of children and young people? BoraCare is seeking an experienced and compassionate Supervisor – Children and Youth Services to guide our team in providing exceptional care that empowers young lives.

As a growing leader in the South Australian Out of Home Care Sector, BoraCare is dedicated to delivering innovative care under our “Collective Kindness” model. We emphasize trauma-informed, culturally responsive, and therapeutic approaches, ensuring every child feels seen, heard, and supported.

Your Role

As Supervisor, you’ll take charge of a dedicated team, creating a safe, nurturing environment where children and young people can thrive. From mentoring staff to fostering resilience in young lives, you’ll play a pivotal role in shaping a future where every child has the opportunity to succeed.

You’ll lead with integrity and compassion, ensuring personalised care plans meet the unique needs of each individual while upholding their rights and promoting cultural identity. Your collaborative efforts with case managers and stakeholders will strengthen connections, support transitions, and drive the delivery of high-quality services.

What We’re Looking For

You are an inspiring leader with a Bachelor’s degree in Social Work, Psychology, or a related field, combined with at least four years of experience in child and youth services. Your expertise in trauma-informed care, cultural competence, and child protection principles equips you to lead by example.

With a strong background in team leadership and supervision, you’re skilled at fostering an engaged, productive team and navigating complex care environments. Your exceptional communication and organizational skills make you an effective collaborator with multidisciplinary teams and external stakeholders.

You’ll also bring:

Qualifications and Experience:

• Certificate IV in Youth Work, Child & Family Intervention, Disability Services or above – Bachelor’s degree or equivalent in Social Work, Psychology, or related field.
• Minimum of 4 years of experience in child and youth services, with demonstrated leadership and supervisory skills.
• A Suitable Psychometric Assessment Outcome (or willingness to obtain)
• Knowledge of trauma-informed care, cultural competence, and child protection principles.
• Strong communication, interpersonal, and organisational skills.
• Ability to work effectively within a multidisciplinary team.
• Understanding of relevant legislation, policies, and procedures in the child welfare sector.
• Current Working with Children Check and relevant clearances as required by regulatory authorities.

Why Join BoraCare?

At BoraCare, we don’t just care for children and young people—we empower them to overcome challenges and build brighter futures. Joining us means being part of a team that values innovation, compassion, and cultural respect.

We offer:

• A supportive and inclusive workplace culture.
• Opportunities for professional development and growth.
• The chance to lead in a role where every day brings purpose and impact.

Take the next step in your career with us – Questions can be directed to recruitment@explorepotential.com.au