Sales Support Officer - Insurance Claims

• Comprehensive training and support to develop your skills in the insurance industry.
• Flexible working arrangements available after completing training.
• Opportunities for continuous career progression and ongoing learning.
• A dynamic, diverse, inclusive, and supportive team environment with a focus on work-life balance.
• Access to one of Australia’s largest general insurance providers and a robust customer-focused network.
• Training and mentoring from experienced professionals.
• Education in customer service, general insurance, and our areas of specialty, including business, heavy motor, farm insurance, and claims management.

• Strong call centre or customer service background with adaptability and a willingness to learn.
• Excellent teamwork and communication skills.
• A drive for a successful, long-term career in insurance.
• Ability to work effectively under pressure.
• Keen attention to detail.

• Handling insurance quotations, new business, and renewals.
• Engaging in marketing activities, including social media and marketing material placement.
• Managing office administration, telephone inquiries, and credit control.
• Using Salesforce and Customer Relationship Management tools.
• Opportunities for cross-training in other areas of the business, including claims and sales.

• This is a permanent, full-time position (part-time options are available).
• While no prior insurance experience is required, call centre or customer service experience is highly valued.
• Experience in administration, claims management, and marketing is advantageous.
• Familiarity with the General Insurance, Financial Services, and Legal Industry is a plus.

Ready to Join Us? Submit your CV and cover letter via Seek today!

Questions can be directed to recruitment@explorepotential.com.au