Account Executive

Start Your Insurance Career with Full Training & Clear Progression

Are you coming from a call centre, customer service, administration, or client‑facing role and ready to build a long‑term career?
This is an excellent entry point into the insurance industry, with full training provided, strong mentoring, and exposure to a broad portfolio across commercial, rural/farm, heavy motor, and claims.

We’re partnering with a well‑established and highly regarded insurance agency looking for motivated individuals to join their growing Mount Barker team as Account Executive – Insurance.

Why Join This Team?

·       No Insurance Experience Required – comprehensive onboarding and on‑the‑job training

·       Genuine Career Pathways – progress from Assistant to Senior Account Executive

·       Stability & Job Security – long‑standing brokerage with a loyal client base

·       Lifestyle Location – enjoy the Mount Barker / Adelaide Hills community

·       Work–Life Balance – flexible work options available after training

·       Supportive Culture – collaborative, friendly team with hands‑on leadership

·       Industry Exposure – work closely with one of Australia’s largest general insurers

About the Role

You’ll support both underwriting and claims functions, providing end‑to‑end client service while developing strong technical insurance knowledge.

Key Responsibilities

Client Service

• Deliver high‑quality service across underwriting and claims

• Respond to enquiries and escalate complex matters as needed

Account Management

• Manage quotes, renewals, endorsements, cancellations, and policy changes

• Maintain accurate client records from onboarding through renewal

Claims Support

• Lodge and process claims within authority

• Liaise with suppliers, follow up outstanding matters, and assist with dispute resolution

Administration & Compliance

• Handle receipting, filing, credit control, banking, and compliance

• Work within internal policies and Salesforce CRM

Business Support

• Assist with proposals, marketing activities, and tailored insurance solutions

• Stay up to date with industry changes and best practices

What We’re Looking For

·       Experience in customer service, call centres, administration, sales, or client support

·       Strong communication and interpersonal skills

·       High attention to detail and strong organisational ability

·       Willingness to learn and grow within the insurance industry

·       Business or rural/farming background (highly regarded but not essential)

Experience & Training

• Assistant Account Executive: No insurance experience required – full training provided

• Senior Account Executive: Prior insurance experience preferred

• Flexible work arrangements available after successful completion of training

Salary & Package

• Competitive within entry‑to‑mid insurance levels

• Salary aligned to experience and role level

• Long‑term growth and salary progression as skills and capability develop

 How to Apply

If you’re looking for a stable career move with genuine development, we’d love to hear from you.

📩 Apply via SEEK or email your resume to
recruitment@explorepotential.com.au

📞 For a confidential discussion, call (08) 7095 1830

Join a trusted brokerage, build industry‑recognised skills,

and grow your career as an Account Executive – Insurance.